Returns & Exchanges
At ROJA London, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return any unused and unopened items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or visit our returns center with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original, unopened packaging and include the printed return authorization form inside the box to ensure faster processing.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing